I purchased an engine on eBay, the seller used YRC to ship. I, of course, paid for it. It's a day's drive, I wish I'd just driven it. The engine would have been in my car last week. As it is, the car just sits on a lift waiting for an engine that should have been here two weeks ago.
Your shipment will get to you when it gets to you - if it gets to you. If you complain too loudly, they will hang up on you. You will only get one warning - so watch your temper or you will have to get back in line in "Phone Hold ***
If somehow you get your shipment only a week late - you are truly blessed. Rush out an buy a lottery ticket because things are going your way!
Their tracking is a joke, they retroactively change it to reflect whatever they want it to reflect. When your package doesn't arrive, they simply state the dates are an "estimate". My shipment was supposed to get here the 19th. The date was changed to the 22nd, followed by the 23rd, followed by the 25th. Today, the shipment is lost. Who knows where it is...
In my opinion, you are putting your reputation at risk by using this company. It's a prime example of what's wrong with the shipping industry America. You've been warned.
Reason of review: Poor customer service.
I didn't like: Incompetence, Lack of customer service, Random delivery, Lost shipment.